Privacy Policy

Last updated: 7/25/2025

1. Information We Collect

Personal Information

When you create an account with Recore, we collect information such as your name, email address, and profile information. For trainers, we may also collect business information including company details and billing information.

Fitness and Health Data

We collect workout data, exercise logs, progress measurements, and other fitness-related information that you or your trainer input into the platform. This helps us provide personalized training experiences.

Usage Information

We automatically collect information about how you use our platform, including login times, features accessed, and interaction patterns to improve our services.

2. How We Use Your Information

  • Provide and maintain our fitness training platform
  • Enable communication between trainers and clients
  • Process payments and manage subscriptions
  • Send important updates about your account or workouts
  • Improve our services and develop new features
  • Ensure platform security and prevent fraud

3. Information Sharing

With Your Trainer

If you're a client, your workout data, progress, and profile information are shared with your assigned personal trainer to provide you with personalized training services.

Service Providers

We work with trusted third-party service providers for payment processing, email delivery, and platform hosting. These providers only access information necessary to perform their services.

Legal Requirements

We may disclose your information if required by law or to protect the rights, property, or safety of Recore, our users, or others.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization systems
  • Regular security audits and monitoring
  • Limited access to personal data on a need-to-know basis

5. Your Rights and Choices

  • Access: Request access to your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a common format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@recore.com

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we're required to retain it for legal or regulatory purposes.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

8. Children's Privacy

Recore is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@recore.com